Focus Industries
Thanks to numerous digitization projects, we have extensive Salesforce knowledge - especially in our focus industries. By knowing the individual industry requirements and special features, the appropriate Salesforce products can be implemented and configured to meet the specific requirements.
Manufacturing
- Digital linking of logistics, production, sales, customer service and marketing using Salesforce
- Implementation of extensive quotation processes and setting up complex CPQ logic
- Implementation of guided selling processes
- Customization of Salesforce for industrial and manufacturing customers
- IoT integration: Machine data triggers processes (e.g. maintenance requests)
- Setting up field service management in Salesforce for better customer service
- Closed-loop marketing (CLM) and multi-channel marketing (MCM)
Real Estate Investment
- Implementation and optimization of Salesforce solutions and adaptation to the specifics of the real estate industry
- Mapping complex role dependencies in the market network
- Mapping of real estate assets
- Community management
- Development of customized apps
- Geocoding and mapping of Salesforce data
- Closed-loop marketing (CLM) and multi-channel marketing (MCM)
Financial Services
- Implementation and optimization of Salesforce solutions and customization for ETF providers and KAGS
- Leadengine: Interlinked cooperation between marketing and sales and development of product-related lead scoring
- Closed-loop marketing (CLM) and multi-channel marketing (MCM)
- Geocoding and mapping of Salesforce data
- Community management
- Development of customized apps
Non-Profit & Digital Fundraising
- Implementation of the Salesforce Nonprofit Cloud with all important functionalities
- Contact and donor management
- Donation and payment management/donation accounting
- Action and campaign management
- Use of funds
- Marketing automation
- Event management
- Technical integration: connection to other systems, such as FundraisingBox
- Statistics & data analysis
Pharma & Life Sciences
- Introduction and optimization of Salesforce solutions
- Development of master data management (MDM) systems
- HCP, HCO and KOL validation
- Community management
- Closed-loop marketing (CLM) and multi-channel marketing (MCM)
- Connection and integration of systems such as Veeva OpenData, QIMS OneKey or National Provider Identifier (NPI) database
Service Providers and Consultancies
- Introduction and optimization of Salesforce
- Sales management with extensive functions, such as lead management, scoring or campaign management
- Delivery management with extensive functions, such as project and work package controlling, budget monitoring and time recording, resource planning and management
- Digital accounting
- Human resources / HR management
- Service provider management
- Customer service
