Salesforce Consulting
Our Salesforce consulting offers a diverse range of focus areas that are customized to meet specific requirements. The team of certified Salesforce consultants combines strategic thinking with practical experience to develop customized solutions. Together, they create a personal digitalization roadmap that is aligned with company goals, processes and strategies. The focus is on relevant functions that support corporate goals. The current status quo is scrutinized in order to achieve the best possible results and provide customers with optimal support.
Strategic Approach
- Development of holistic strategies to optimize business processes and goals with Salesforce solutions for more agility and efficiency
- Business Excellence Assessment: structured evaluation process to analyze the current status of various business areas and recommendations for quick wins as well as medium and long-term measures to achieve the desired level of maturity in order to get the most out of existing systems
- Business Excellence Roadmap: development of specific recommendations for action and an action plan for implementing the improvement measures
Salesforce Audits
- In-depth Salesforce audits and recommendations for optimization, including system configuration, data quality and management, user adoption and productivity, customizations and integrations, process automation, reporting and dashboards, and compliance and best practices
Consulting
- Experienced and multi-certified Salesforce experts provide support for all questions relating to Salesforce
- Advice on suitable Salesforce clouds as part of requirements analysis and solution design - both for new CRM implementations and for the expansion of existing Salesforce instances
- Analysis of and recommendations for adapting existing Salesforce functionalities to meet specific business requirements
Change Management
- Recommendations and support for measures to ensure acceptance and effective use of the new system
Best Practices
- Consulting based on experience, diverse templates and proven methods and techniques from more than 700 customer projects in 6 focus industries
