Managed Services
Your valuable resources should be focused on strategic business initiatives. We can take care of the day-to-day operations and IT maintenance of your platform so that you don't have to.
Application Operations
Keeping applications live and running optimally while fulfilling requests and changes.
Our engineers have experience with multiple platforms and various hosting solutions which makes them capable of providing quick resolution to incidents. Apart from the requests fulfilled, they also execute changes in a controlled manner which ensures a reliable application.
Infrastructure Operations
Managing your system performance, capacity and changes
Our team monitors and focuses on the performance and capacity of the infrastructure to scale to the needs of your business and changes of the application. Changes are made to the infrastructure to ensure that the optimal performance and capacity levels are maintained.
24/7 Monitoring Service
Monitoring the application, infrastructure and CX journeys with a response team for alerts.
To ensure uptime and performance, the service desk team monitors various aspects of the application and system using monitoring tools. Our experienced on-call engineers provide resolution support when an incident is escalated.
Application Maintenance
Fixing and modifying software to correct faults and improve performance.
Software changes can introduce bugs and issues. Our application developers review identified issues in production and apply fixes to resolve them.
Database Support
Skilled DBA team with expertise in Oracle, MySQL and MongoDB databases.
Databases are a critical component for any business. Our team provides support in monitoring databases and takes pre-emptive action after analysing data and observing patterns from checks. They also provide round the clock support for incidents.
