digital platforms & commerce
The ability to define, create, and quickly evolve experiences along the entire customer lifecycle across all their preferred touchpoints is essential to remain competitive.
The composable yet well-integrated digital experience platforms we deliver allow our clients to orchestrate the differentiating experiences they need to provide to their customers.
In this landscape, our fit-for-purpose commerce solutions remain the crux since the end-to-end marketing to sales to service loop is fundamentally there to enable repeat purchases and high revenues.
We excel at the more complex B2B and B2B2B/C marketplace challenges but are equally adept at mission critical B2C and D2C models.
Together with our other Solution Lines we engage as our clients require, offering technology advisory and design, turn-key platform delivery and subsequent operations, or teams of experts that can quickly be embedded into joint programs.
Commerce
- Composable commerce: design, selection, implementation and integration of modern, packaged business component (PBC) and microservices, api-first, cloud-native, headless (MACH) commerce architectures.
- Commerce suites: implementation of more monolithic, best-of-suite commerce technologies in cases where a full composable/MACH approach does not fit.
- Business models: expertise in B2B and marketplace B2B2B/C models. Equally adept with mission-critical B2C and D2C challenges.
- Experiential commerce: design of highly visual, content-driven commerce experience where brand drives inspiration and purchase conversion.
- Scale: proven capabilities in the design, implementation, and round-the-clock operation of platforms that generate over 1B Euros GMV
- Reach: worldwide roll-out and operation of platforms, including behind the Great Firewall in China.
- Engagement models: green-field, burning-platform-rescue, platform evolution, platform migration, platform carve-out.
Experience Platforms
- Orchestration of digital touchpoints: implementation of the string of technologies required to bring omnichannel service designs live
- Selection, integration, and implementation of:
o Customer Data Platforms
o Personalisation Engines
o Search Engines
o Content Management Systems
o Digital Experience Platforms
o Loyalty Management
o Pricing and Promotion Engines
o Order Management Systems
o Custom-built microservices - Interfaces for touchpoints:
o Desktop & Mobile
o Human Centric Devices / IoT
o Conversational UI
Product Information Management (PIM)
- Comprehensive advice on product data and associated processes.
- Efficient creation and enrichment of product content with Generative AI.
- Support and advice on the selection of the most suitable PIM solution
- Data modeling, implementation and integration of third-party systems (e.g. via connectors, middleware or customized solutions).
- Training of key users and ongoing support.
- Many years of experience in PIM projects and integration with popular e-commerce systems
- Long-standing Akeneo partner with a team of multi-certified, experienced Akeneo consultants and developers
Salesforce
- Full-service digitization of marketing, sales and service with the CRM system Salesforce
- Comprehensive strategic consulting
- Implementation, integration, training and support from a single source
- In-depth experience and expertise in our focus industries
- Long-standing Salesforce partner with a team of multi-certified, experienced Salesforce consultants, developers and architects
Digital Device Software
- Custom Development: Flexible, agile, and customer-oriented software engineering
- Embedded Software Development: Specialization in modular and high-performance embedded software
- Software Testing and QA: Quality control, certified according to TÜV and ISTQB standards
- Digital ecosystems for physical and hybrid products
Our Case Studies
We’re proud of what we’ve accomplished – but still as curious and excited as we were on the first day. Have a look at our recent work.
mindfeed
Our comprehensive digital platform and commerce solutions, with flexible, cloud-native software, all perfectly tailored to customer needs, enable you to start your r°evolutionary digital future now!
Markus Tillmann
Oliver Keinert
Driving results with outstanding technology and exceptional partnerships
With outstanding technology, we create results. That is why we collaborate with exceptional technology partners to meet our customers’ needs.
Whether remote, hybrid or on-site:
we are always looking for good people.
